Customer support that answers for itself
MyChat deploys an AI agent trained on your knowledge base, captures leads, and routes the hard questions to a shared inbox — where your team takes over. One widget. Live in minutes.
MyChat Support
AI agent · replies instantly
Trusted by support teams everywhere
Everything you need
One desk for AI answers and human support
From the first automated reply to a teammate stepping in, MyChat covers the whole conversation.
An AI agent that actually knows your product
Answers instantly from your knowledge base — accurate, on-brand, available 24/7. No more copy-pasting the same reply a hundred times.
Website crawler + helpdesk
Point it at your site and it builds the knowledge base for you. Add and edit articles to fine-tune every answer.
Embeddable widget
Chat and Helpdesk in one. Match your colors, logo, and copy, then drop a single snippet on any page.
Built-in lead capture
Collect names, emails, and context — and turn support traffic into qualified pipeline.
Shared team inbox
Every conversation in one place, with assignment and roles so the right teammate owns the right chat.
Human takeover, any time
The AI handles the volume; your team steps in seamlessly for the conversations that need a person — with the full thread and context already there.
73%
of tickets resolved by AI
8s
average first reply
2,000+
teams onboard
24/7
always-on coverage
How it works
Live in three steps
No engineering project. Connect, customize, embed.
Connect your knowledge
Crawl your website and add helpdesk articles. MyChat builds a knowledge base your AI agent answers from.
Customize & embed
Style the widget to match your brand, then paste one snippet onto your site. You're live in minutes.
Resolve & take over
The AI answers, captures leads, and routes the rest to your shared inbox — where your team takes over instantly.
Turn support into your best channel
Join the teams resolving more conversations with less effort. Start free — upgrade when you grow.
- AI answers from your knowledge base
- Shared inbox with human takeover
- Embeddable in minutes
No credit card required · Free plan included